Case file deviqa-9
QA for customer experience management software
grade A, verified baseline Named client and at least one metric with a stated baseline and a stated method or period.
Claim ledger
Each row quotes the vendor. A row is a claim, and it counts toward outcome verifiability only when the source states the baseline and the measurement method.
| Kind | Vendor claim (quoted) | Before | After | Baseline | Method |
|---|---|---|---|---|---|
| execution-time | “The time of testing was reduced by 50%” (grade A, baseline yes) | Automated test execution took too long to support the delivery process | reduced by 50% | yes | yes |
| suite-size | “developed and maintained 2,000+ automated tests” (grade A, baseline no) | not stated | 2,000+ | no | yes |
| coverage | “more than 90% automated coverage of the application” (grade A, baseline no) | not stated | over 90% | no | yes |
- baseline:
- The measured value before the work started, against which a later value is compared. source
Engagement facts
- Client
- Sprinklr stated
- Industry
- Customer experience management software stated
- Client type
- enterprise stated
- Frameworks
- Selenium WebDriver, Cucumber, SpecFlow, Behave, REST Assured and Apache JMeter stated
- Languages
- Java stated
- CI tools
- Jenkins stated
- Device or browser clouds
- BrowserStack, Sauce Labs stated
- Team size
- 7 stated
- Duration in months
- 60 stated
- Start year
- not disclosed
- Publication date
- not disclosed
What this case does not tell you
- Start year
- Publication date
Source
QA for customer experience management software (deviqa.com)
accessed 2026-11-11, verified 2026-11-11
Related pages
- DeviQA: vendor profile and score
- Selenium WebDriver: vendors with published cases
- Cucumber, SpecFlow, Behave: vendors with published cases
- REST Assured: vendors with published cases
- Apache JMeter: vendors with published cases
- QAwerk: Evolv
- a1qa: eCommerce · Flaky tests cut from 18% to 4.6% (grade B, baseline yes)
- All case files
- Framework index
- Vendor ranking
- How cases are graded A, B, C or X
- Corrections and regrades log
Scores and grades describe published evidence as of the verifiedOn date on each item. They do not measure service quality. Verify with the vendor before contracting.